Return Deadlines, Fees, & Refund Policy
You have 5 business days starting the day after your delivery date to drop your old authentic AirPods in the mail. Don't worry, we'll remind you and provide you a prepaid shipping label.
You may be subject to additional charges up to $50 if you fail to send in authentic AirPods by the return deadline.
We ask that you spend time testing your replacement AirPods before you send your old pair back to us to ensure you are 100% satisfied. Due to the nature of our replacement process, once you ship your old pair to us we will not be able to issue a refund or return them back to you.
Reach out to firstname.lastname@example.org if you have any concerns.