How to configure your replacement iPhone.

Congrats on making the swap and doing your part to contribute to a more sustainable future! Please remember, you will have 5 business days (starting the day after delivery) to return your old iPhone back to us. Failure to return your iPhone, or failure to return an iPhone that does not meet our eligibility requirements will result in a fee. Please make sure to review all of our requirements once more before releasing your old device to us. 

There are a series of steps you will need to follow to prepare your old iPhone for return to ensure you have transferred and wiped all of your content. We ask that you spend 24 hours testing your swap iPhone before you send your old one back to us to ensure you are 100% satisfied. Once you send your old iPhone back to us, we will be unable to return it to you because we will have likely already found it a new home!