While we would love for every iPhone to be eligible for our swap, please make sure to review our eligibility requirements carefully.
If you have questions regarding the condition of your iPhone please contact us with photos at firstname.lastname@example.org.
Front screen, back cover or camera is free from cracks
Device is fully functioning
Device is free from water damage
Camera and microphone are functioning
Device is fully paid off (if you are not sure, please contact your carrier)
Front screen, back cover or
camera is cracked
Home button is non-functioning
Face ID is non-functioning
iPhone is water damaged
Camera or microphone is non-functioning
You have an outstanding balance on your current device repayment
What happens if I send in a device that does not qualify?
Sending in a device that does not qualify will result in fees up to the value of necessary repairs. Recycle it with us instead!
My device does not qualify, now what?
If your device does not qualify for our iPhone swap, we will gladly recycle it for you!
Recycle you iPhone with us here.