1) Place your order online for the AirPods you want to swap (1st or 2nd Generation).
2) We ship you out a refurbished pair of AirPods with new battery life on the same day if you order by 5pm EST.
3) After you receive your AirPods, you'll have five business days to mail us back your AirPods. Your box includes a prepaid shipping label.
4) We sanitize the AirPods, replace the battery, and the AirPods live on as the Podswap replacement for the next Podswap customer.
*AirPod swap does not include case! We only exchange AirPod buds. If your AirPod charging case is damaged, a replacement swap will not improve your AirPod performance.